Managed Services

Leave Your IT Troubles To US!

Managed IT services allow businesses to delegate their IT operations to an expert third-party organization like Digitech Bahamas Solutions (DBS) that specializes in handling these responsibilities. We will be responsible for the entirety or portions of a business’ IT systems, as agreed upon in a Service Level Agreement (SLA). IT equipment is typically procured by the client, and depending on the SLA, (DBS) may provide round-the-clock monitoring, issue resolution, reporting, and more.

According to the SLA, (DBS) will charge a flat monthly fee a mere fraction of hiring a full-time Technician, for delivery of services over a set period of time. The SLA defines exactly what services will be furnished and the degree they will be offered, as well as metrics for measuring the success of these services. This proactive approach to IT maintenance keeps small problems from becoming big and expensive.

In addition Cloud computing has allowed many managed IT services to expand beyond the regions and borders that would constrain the average break/fix IT through the adoption of Software as a Service (SaaS) technologies, as well as Infrastructure as a Service (IaaS) and Platform as a Service(PaaS) also.